IT Support
With Jellyfish, your IT needs are backed up by our support team of technicians and engineers so when you need us, we will be there to help.
There when you need us.
IT problems come in all shapes and sizes however the sooner you deal with the issue, the quicker you can get back to work which is why we offer both a proactive and reactive IT support service.
Our team will be there when you need us and if you already have an in-house IT Manager, we can act as a support team should they find themselves facing a problem that requires specialist attention.
IT Support Services
IT Helpdesk
Unlike other IT support companies, when you contact Jellyfish you talk to the people who will be responsible for solving your IT complication, so no matter how small the problem, don't waste time trying to fix it yourself, contact our team and we'll find a solution.
Onsite Engineers
Our team of qualified engineers are available to help with any IT needs in person. So whether you are moving office and need everything set up in time for your first day, are installing a new IT system or are facing an IT crisis - we will be there.
Anti-Virus and Cybersecurity
Prevention is better than cure and with the significant increase in cyber-attacks on businesses of all sizes we can help protect your company. We offer anti-virus protection for your PCs and servers, as well as email filtering and data encryption, plus Cyber Essentials (CE) and assistance with CE accreditation. We can also train your staff to spot common threats and suspicious emails to prevent hackers from gaining access to your data.
Disaster Recovery
Unfortunately, there may be a time when your server is inaccessible. This could be through fire, flood or, as is becoming more common, due to cybercrime. If this does happen, our professionals can aid in the recovery process to help get your IT systems, and your business back up and running quickly, with little to no noticeable interruption.
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What Our Customers Say
Don’t take our word for it, see what our clients say about Jellyfish Business Solutions:
We have developed a great relationship with Jellyfish and their dedication to our IT infrastructure is evident in their willingness to get things sorted. I have no hesitation in recommending Jellyfish to anyone.
Promotions Company/Cardiff/"MD"
Jellyfish have supported us recently in a big office move, they were a great help and very professional. We use Jellyfish as they are professional to the core and very approachable- would highly recommend!
Solicitor/Cardiff/"Director"
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